13-2cHave you used accurate expressions to lead users to specific behaviors and comprehension?
• A good explanation can lead users to specific behaviors and understanding. What matters most are concise and clear explanations to avoid ambiguous interpretations.
• Using consistent colors for the results of success, failure, warning, and danger to assist users in visually understanding the system results at a glance. Explanations provided in text or audio should clearly state the subject rather than using demonstrative pronouns. Also, if there are similar pronunciations in a row, replacing them with a different word is ideal.