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  • 13-2cHave you used accurate expressions to lead users to specific behaviors and comprehension?
    • A good explanation can lead users to specific behaviors and understanding. What matters most are concise and clear explanations to avoid ambiguous interpretations.

    • Using consistent colors for the results of success, failure, warning, and danger to assist users in visually understanding the system results at a glance. Explanations provided in text or audio should clearly state the subject rather than using demonstrative pronouns. Also, if there are similar pronunciations in a row, replacing them with a different word is ideal.