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  • 13-2aHave you established criteria for the evaluation of explanation according to user characteristics?
    • A step to determine the characteristics and subcriteria to comprehensively evaluate the explanations is essential due to the diversity of service users. The evaluation criteria of the explanations can include clarity, concreteness, adequacy, and accuracy. Details to consider for each subcriterion may differ depending on the data type or modality. The following are examples of evaluating explanations.